We offer an exchange only policy and do not accept returns or provide refunds. 

If you are not completely satisfied with your purchase, items may be exchanged within 30 days of the ship date of your order.

Exchanging Items
Mail items you wish to exchange back to Fontana Farms with the original invoice (email receipt) and a written explanation of the problem or circumstance.  It is the customer’s responsibility to ship the item they wish to return at their own expense. 

Pack and seal your return securely. We are not responsible for any damage that may occur to the items you are returning during shipment. For your own protection, you may wish to send your return by insured parcel post or courier.

Exchanged item(s) will be shipped to you upon receipt of the returned package. Please allow 7-14 days to have the exchange processed.

Our Mailing Address:
Fontana Farms
2743 E. Keyes Road
Ceres, CA  95307

If an item is received damaged or is incorrectly shipped by us please contact Customer Service at 888-856-9816 or email [email protected] as soon as possible. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.